This Legal Notice regulates the use of the web service 3ina.com (hereinafter the "Website") that 3INA Cosmetics, SL makes available to Internet users.
The Website allows you to manage the online purchase of cosmetic products of the brand 3INA, as well as know, first-hand, the trends of the season, through push notifications, if you want.
The Website is exclusively aimed at users over 18 years old.
- INTELLECTUAL PROPERTY AND COPYRIGHT.
All the information contained in this Website, its graphic design, as well as its source code constitute a work whose intellectual property belongs to 3INA Cosmetics, SL. Internet users who access this Website may view the information contained therein and make private downloads or reproductions on their computer system, provided that the elements reproduced are not subsequently transferred to third parties or installed on a server connected to the Internet or to a local computer network. The reproduction, distribution, public communication and any other act that has not been expressly authorised by the owner of the exploitation rights are prohibited. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offence punishable in accordance with articles 270 and following of the current Spanish Criminal Code.
3INA® and its logo are registered trademarks of 3INA Cosmetics, SL. Any use of them is totally forbidden without the express authorisation of the owner. 3ina.com is a domain name registered by 3INA Cosmetics, SL.
The domain names of 3INA Cosmetics, SL cannot be used in connection with other products or services that are not offered by said company, and cannot be used in any way that could cause confusion among our customers or discredit 3INA Cosmetics, SL.
- LIMITATION OF LIABILITY
3INA Cosmetics, SL. is exempt from any liability arising from:
- Failures in the Website due to force majeure, fortuitous events or other causes not attributable to it.
- Technical and/or mechanical problems or viruses produced during the connection to the Internet (either through the 3INA Cosmetics, SL. Website or Platforms of third parties), in the computer systems (software and hardware) or in the electronic documents and files stored on the computers.
- Access of minors to the contents included in the Website, it being the responsibility of their parents or guardians to exercise adequate control over the activity of the minor children under their care.
3INA Cosmetics, SL is not responsible for communications that, including the name of 3INA, are not previously authorised by it. For these purposes, we inform you that all communications regarding actions or calls to participate in any event related to the brand will always be published on the official website.
- CUSTOMER SERVICE.
For any doubt, suggestion, query or complaint about the Website, you can contact the Customer Service, by any of the following means: you can chat with us by clicking here or postal mail at the following address: 3INA Cosmetics, SL, C/ Doctor Fourquet, 3 Bajo, LC02, 28012 Madrid.
In addition, we have official Complaint Sheets available to consumers and users, which may be submitted to the postal address and email indicated above, or to any of our physical shops. You can request them here: Download official sheets.
The Customer Service Department of 3INA Cosmetics, SL. will deal with and respond to your complaint as soon as possible, and in any case within a maximum period of one month. If your application is not resolved satisfactorily, you can have recourse to the ordinary courts or process your complaint through the website http://ec.europa.eu/odr, which will provide a single point of access for out-of-court resolution free of charge.
- MODIFICATION OF CONDITIONS.
3INA Cosmetics, SL may modify this Legal Notice if it communicates it to the Users, a requirement that the parties expressly agree is understood to have been complied with through the publication of the changes on the Platform.